A Path Forward, Together

Walking Alongside Families

The Family Case Management Program assists individuals and families facing barriers to accessing community resources and navigating systems, particularly those with limited support networks.

Bilingual case managers work with each client to develop a personalized plan based on their needs and goals. Services include:

  • Case management and referrals to community partners
  • Referrals to legal orientation and immigration-related resources
  • Mental health and reduced-cost healthcare referrals
  • Employment and job-search support
  • Assistance with completing applications for available government benefits and community resources
  • School enrollment and navigation of community services
  • Emotional support and ongoing guidance

When available, the program also provides financial assistance for urgent expenses. Assistance is reviewed and approved on a case-by-case basis, depending on the client’s needs and available funding.

Our approach is individualized and centered on kindness, dignity, and respect, helping each client build stability and move toward self-sufficiency.

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Support this Program

Your gift helps families overcome barriers, access essential resources, and build lasting stability. Support from donors like you makes personalized case management and emergency assistance possible for neighbors who need it most.

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How to Get Help

Please call JCS Access at 305.576.6550 from 8:00 am–5:00 pm, Monday through Friday, to request an intake and speak with a case manager.

Frequently Asked Questions

How long does the Family Case Management Program last?

The standard program duration is 90 days. At the closing assessment, services may be extended based on the client’s needs. Any extension and its duration are determined on a case-by-case basis.

How do I get started with the Family Case Management Program?

Individuals and families can contact Jewish Community Services of South Florida (JCS) through the Access Services phone number to inquire about services. The JCS team will review their circumstances, discuss their needs, and determine eligibility and appropriate next steps.

What if I need assistance again after completing the program?

Individuals and families who have previously participated in the program may contact JCS again if they need additional assistance. Each request will be evaluated based on the individual’s circumstances, current needs, program eligibility requirements, and the resources and capacity available at that time.