Communicators are operating at a defining moment. Trust can evaporate overnight, artificial intelligence is rewriting the profession in real time and the pressure on leaders to communicate with clarity and courage has never been higher.…
It was "horrifying," she says, when Jean, who had a temporary work permit, was laid off from work at the end of July from his position at a nonprofit supporting individuals with developmental and intellectual…
Sarah Katzenstein has been selected to receive Ragan’s Top Women in Marketing Award for the Class of 2026. Ragan’s Top Women in Marketing Awards honors accomplished women whose leadership, ideas and results have made a…
September is Suicide Prevention Awareness Month, and September 8 is 988 Day, a time to raise awareness about the 988 Suicide & Crisis Lifeline and remind our community that help is available when it is…
Miami, FL. — September 1, 2026 — Jewish Community Services of South Florida is proud to announce that Sarah Katzenstein, Director of Strategic Communications & Marketing, has been selected to receive Ragan’s Top Women in…
https://www.youtube.com/watch?v=s1Z_wz87vFI
Airbnb.org, a nonprofit founded by Airbnb to provide emergency housing in times of crisis, is announcing new disaster response agreements with locally based Miami partners to accelerate access to temporary housing for people displaced by…
On Sunday, August 23, more than 500 volunteers came together for Jewish Community Services of South Florida’s (JCS) Milk & Honey event, packaging essential food and personal care items for more than 400 Holocaust survivors…
August 2026 — Invest: sat down with Miriam Singer, president and CEO of Jewish Community Services of South Florida, to discuss the mounting pressures facing the nonprofit sector, the growing intersection of human services and…
Omrit Shimoni, MS, LMHC, serves as Chief Programs Officer at Jewish Community Services of South Florida, where she leads agency-wide program strategy, quality, and service delivery across a diverse portfolio of community-based programs. With nearly 30 years of leadership experience spanning behavioral health, child welfare, crisis response, and nonprofit management, she is known for translating vision into action through strong systems, collaborative partnerships, and a steadfast commitment to mission. Omrit has held executive leadership roles including CEO, COO, Clinical Director, and Program Director, guiding organizations through growth, accreditation, operational transformation, and strategic change. Since joining JCS in 2021, she has strengthened organizational infrastructure, expanded community partnerships and funding opportunities, and helped establish innovative crisis response initiatives that support individuals and communities during times of trauma and adversity. Her leadership is grounded in the belief that high-quality, compassionate services and strong organizational stewardship are essential to creating lasting community impact.
Leopoldo “Polo” Coronado is a nonprofit and corporate leader serving as Chief Operating Officer at Jewish Community Services of South Florida (JCS). With extensive experience across the nonprofit and private sectors, including leadership roles at Year Up South Florida, Procter & Gamble, Avon, and Intcomex, he specializes in strategic operations, change management, workforce development, and organizational transformation. Throughout his career, he has led initiatives across the Americas in manufacturing, distribution, customer service, and community services, while also contributing to organizations such as The Beacon Council, the Greater Miami Chamber of Commerce, and United Way. Polo holds a degree in Mechanical Engineering from Universidad Anáhuac in Mexico City, is fluent in English, Spanish, and Portuguese, and brings a multicultural perspective shaped by living and working in several Latin American countries. Outside of work, he enjoys gardening, traveling, reading, and spending time with his family.
Francia Fondrose is the Director of Human Resources at Jewish Community Services of South Florida. She has worked in HR since 2016 and has served in her current role since January 2023. She holds an MBA and has been SHRM-CP certified since 2019, bringing experience in HR operations, compliance, employee relations, and workforce development.
Natalie Herradon provides leadership and oversight for JCS's Information & Referral Services, Senior Services, and Case Management programs, ensuring the delivery of high-quality, person-centered support across the continuum of care. Her professional experience spans serving children, youth, adults, older adults, and medically complicated individuals in a variety of clinical and community-based settings. In addition to her expertise in Mental Health Counseling, she has completed extensive training to serve as a Qualified Supervisor for Marriage and Family Therapists and Clinical Social Workers, providing guidance, mentorship, and professional development to the next generation of behavioral health professionals. Additionally, she holds certifications in dementia care and grief practices for children, bringing specialized expertise to the unique needs of vulnerable populations and their families. Mrs. Herradon is recognized by the National Board for Certified Counselors (NBCC) as a Subject Matter Expert in the field of mental health services and brings extensive knowledge in program quality, compliance, and service excellence. As a surveyor for a global accrediting agency, she has significant experience evaluating organizational performance, regulatory compliance, and best practices, helping organizations maintain the highest standards of care and operational effectiveness. She brings this same commitment to excellence to JCS, holding programs and services to exceptionally high expectations for quality, client care, and organizational performance.
Miriam Singer has served as President & CEO of Jewish Community Services of South Florida (JCS) since January 2020, leading the agency through a period marked by the pandemic, natural disasters, rising antisemitism, and other complex community challenges. She has announced plans to transition from the role in January 2028.
Singer began her career as a social worker in 1982 and has since built a reputation for pairing strategic clarity with compassion. Under her leadership, JCS has grown to serve more than 100,000 individuals annually through integrated services supporting people of all ages, faiths, and backgrounds. She also took on oversight of three JCS affiliate agencies during her tenure: Masada Home Care, JCS Cares Housing, and the Jewish Community Foundation.
Widely respected for her consultative style and ability to turn challenges into opportunities, Singer is regularly sought out by nonprofit and government leaders as a trusted advisor on strategic management and organizational success.
Sarah Katzenstein is Director of Strategic Communications and Marketing at Jewish Community Services of South Florida (JCS), where she leads the agency’s communications, marketing, public relations, and brand strategy in support of its mission and community impact. She specializes in integrated marketing and communications strategy, public relations, brand management, digital and social media, storytelling, fundraising communications, special events, and community engagement. Throughout her career, Sarah has focused on translating complex missions and programs into clear, compelling narratives that strengthen organizational visibility, engage diverse audiences, and advance philanthropic and community impact.