Effective January 1, 2017, Jewish Community Services of South Florida assumed operations of the Switchboard of Miami Programs, including the Contact Center, Helpline of the Keys and Family Counseling Services. The 2-1-1 and Specialty Helpline telephone numbers will remain the same.

2-1-1 Miami-Dade County

2-1-1 Miami is a free, confidential referral and information service that connects people from all communities and of all ages to a specialist who will help you find local health and human services, 24 hours a day, seven days a week.

  • 2-1-1 or 305-631-4211
  • Message your “zip code” to 898211

 

2-1-1 Monroe County

2-1-1 Monroe is a free, confidential referral and information service that connects people from all communities and of all ages to a specialist who will help you find local health and human services, 24 hours a day, seven days a week.

  • 2-1-1 or 1-855-883-4429
  • Message your “zip code” to 898211

 

2-1-1 Help Me Grow

2-1-1 Help Me Grow is part of a national initiative that is designed to identify children at-risk for developmental or behavioral disabilities, and connect them with community-based programs for health and developmental services. This program was designed to support questions and concerns of families, while providing access to resources that could offer early detection for health or developmental concerns.

  • 2-1-1 or 305-631-4211
  • Message your “zip code” to 898211

 

Switchboard Helpline

Started in 1968, the Switchboard Helpline serves individuals, families and businesses in Miami-Dade County. Counselors with specialized training help callers find their way through difficult challenges, providing crisis counseling and information/ referral services.

  • 305-358-HELP (4357)
  • 7-1-1 (TTY)

 

Helpline of the Keys

Started in 1982, the Helpline of the Keys serves individuals, families and businesses in Miami-Dade County. Counselors with specialized training help callers find their way through difficult challenges, providing crisis counseling and information/ referral services.

  • 305-350-5568

 

National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Lifeline is committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.

  • 1-800-273-TALK (8255)
  • 1-800-799-4889

 

Lifeline Crisis Chat

JCS works in partnership with the National Suicide Prevention Lifeline in offering online chat services that are available nationwide, providing emotional support, crisis intervention and suicide prevention to chatters.

 

Disaster Distress Helpline

The Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.

  • 1-800-985-5990
  • Message “TalkWithUs” to 66746
  • Escribe “Hablanos” a 66746 para Español

 

Cyber Civil Rights Initiative (CCRI) Crisis Helpline

The CCRI Crisis Helpline serves victims of “nonconsensual pornography” around the world. Trained staff are available 24 hours a day, 7 days a week providing support and advice for victims of nonconsensual pornography.

  • 1-844-878-CCRI (2274)

 

Seniors Never Alone Program

The Seniors Never Alone Program is a free, voluntary service that provides reassurance counseling, suicide prevention and case management to seniors, ages 65+, residing in Miami-Dade County.

  • 305-646-3606

 

Supportive Services for Veterans and Families

The Supportive Services for Veterans and Families program assists veterans who are at-risk of homelessness or are currently homeless and their families by providing case management services, legal services, housing counseling, employment services, connection to VA and public benefits, and temporary financial assistance needed to obtain or retain permanent stable housing.

  • 1-855-358-7783